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Contact us

We're here to help you. Look below for all the ways to get in touch.



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Specialty Pharmacy Patient

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  • New patient? Start by filling out our patient registration form.

    Get started

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  • Sign into your account to refill your prescription online.

    Refill now

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  • Check the status of a single order.

    Find order

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  • Use your Optum® Specialty prescription number to register for an online account to:

    •  Request a refill and schedule delivery
    •  Track current orders
    •  View your prescription history 
    •  Make a payment 
    •  Request statements
    • Get live support

    Sign in or register for an online account here.

    OR
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  • Sign in to request a virtual visit or live chat with an expert.

    Sign in

    OR
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  • Call 1-855-577-6521 for questions about your statement or to pay your bill.

    OR
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  • If you are having technical issues with your online account, email us.

    Email now

    OR
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Infusion Pharmacy Patient

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  • For all other infusion therapies, please contact the Optum Infusion Pharmacy closest to you.

    See all locations

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  • Pay your bill online.

    Pay now

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Specialty Pharmacy Provider

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  • Find everything you need in one place:

    • View prior authorization status, initiate appeals and see denial history
    • Track prescription status and referral activities with enhanced dashboard views
    • Easily search for patient medication lists, allergy information, diagnosis codes and insurance information
    • Access more features coming soon to streamline your process

    Request access

    Sign in

     

    OR
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Infusion Pharmacy Provider

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  • For all other infusion therapies, please contact the Optum Infusion Pharmacy closest to you.

    See all locations

    OR
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  • Find the Optum Infusion Pharmacy closest to you.

    See all locations

    OR
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Pharmaceutical Manufacturers

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