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Support for caregivers

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Get the support you need…

...to better support the ones you love. We understand that being a caregiver can be hard. We’re here to make it simpler for you.

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Explore infusion pharmacy options

Learn about infusion therapies given at home or at an infusion suite.

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Get started with specialty pharmacy

We care for people their way. We offer personal support to help them get their medication and keep costs down.

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Track an order

Track a specialty pharmacy order to see when a recent order will arrive.

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Caring for someone? You're not alone

You care for someone you love. Now, it's time for someone to take care of you. Whether you're driving a friend to their chemo treatments or taking care of an aging parent, we’ll be by your side.

We understand the unique, and often difficult, situation you're in. We help with expert support, online resources and patient tools. We care for a person’s whole health with specialty therapies, condition-specific clinical teams, financial aid and more. We're in this together.

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What our patients say

Hear from real Optum® Specialty Pharmacy patients about living with complex conditions and their stories of overcoming challenges, focusing on their therapies and the power of a positive attitude.

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- They found masses in my liver, abdomen, pelvis and lung. And the doctor was like, I'm so sorry. Like I can't help you. You have stage four lung cancer.

- Everything I need to do everything I love, has now just been turned upside down. And I can just remember this overwhelming feeling of, I will never feel okay again. And I have to accept that. This was like running into a brick wall at 100 miles an hour.

- It was a struggle every day I had to, will myself out of bed.

- I was diagnosed with CF at 12. I guess the first thing, they always talk about when they diagnosed you with CF is your mortality. And, you know, based on statistics, you know, I'm 12. I wasn't gonna live to see my 18th birthday.

- Your attitude and your mentality will dictate, I believe will dictate who wins the battle. Being a 20 year old, I just said, great. There's medicine for this. And there is a way forward. That's how I kinda got myself in a positive mind frame.

- It's really important to think positively because mentally like you need to tell yourself, you know, you're gonna be okay, you're gonna take this drug and it's gonna sting for a little bit, but it's gonna be worth it.

- I had to get to a point where I embraced that I needed help. Now I gotta find a way to make this part of my life. Not something that's on the outside, trying to, trying to block me, trying to take me down. That's a huge emotional step, is to embrace.

- And I had to kind of remind myself that like, wow, all this progress that I've made in the last two years, it is because the medicine works.

- And as long as you think positively about it, even though the drug can be hard and you're sick of it and you wanna stop and you want it all to be over. As long as you're like, no, you know, it's okay, you're gonna do this and it's gonna be okay. You're gonna be strong. You're gonna be positive. You're gonna keep fighting because it's worth it. You're gonna do things that make you happy. And then will be living a normal life.

- Your life does not end by a doctor telling you you have this. Create goals for yourself in life and just go out and do them and achieve them and just live your life every day the best you can and hopefully impact somebody else while you're doing it and live in a positive way.

- There will be good days. There will be bad days. You have to embrace this. You can't run from it. You can't hide from it. You can't pretend it's not happening. And if you take care of it and you surround yourself with really good people from caretakers to medical people, if you can get all of that wrapped up into a nice little bow and say, that's my life and I'm okay with it, you'll survive.

- Take the treatment, educate yourself and be vigilant with your treatment. You're going to feel better. And when you do, don't take that for granted.

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We're here to help

Find the information you need.

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  • Specialty conditions often require extra support. Get the help you need — when you need it — during a private virtual visit with an expert. Talk to your patient care coordinator to get started.

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  • Patients can text directly with their care coordinator or clinical team to get personalized support.

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  • We accept all major insurance plans. This includes Medicare Part B and Part D, Medicaid, commercial insurance and manufacturer-supported cost support programs. Copay help may be available.

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  • Watch our free video series to learn more about specific conditions. Videos include advice from clinical experts, how-to content and real patient stories. Call us today to talk to a patient care coordinator to get started.

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  • Supporting someone doing home infusion therapies? Learn more about the process in through our helpful free video series. Call a patient navigator today to join.

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  • We’re dedicated to getting patients the medication they need, when they need it. Contact us today to talk about care and treatment options that can help your loved ones live their healthiest lives.

    Optum Specialty Pharmacy: 1-855-427-4682
    Optum Infusion Pharmacy: 1-877-342-9352

    Hemophilia and bleeding disorders
    Phone: 1-855-855-8754
    Fax: 1-800-311-0185

    IVIG and SCIG
    Phone: 1-877-342-9352
    Fax: 1-888-594-4844

    Parenteral nutrition, biologics, anti-infectives, inotropes and other intravenous therapies:
    Contact the pharmacy closest to you. Infusion services are available in all 50 states. Check the list to find an Optum Infusion Pharmacy location near you.

    View locations

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Looking for something else?

Learn more about how we can support you and your loved ones.

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Specialties and therapies

Learn about the specialties we service and the therapies we provide.

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Infusion pharmacy

Learn more about infusion therapies administered at home or at a nearby infusion suite.

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PHI form

Fill out this form to get patient permission to share their protected health information (PHI) with an authorized representative.

Get the form